Qualification Criteria:
Basic telephone service assistance is provided to ACS consumer customers who meet the following criteria for assistance.

The person applying must be the subscriber with ACS for telephone service and must reside at the location for which the telephone service is provided. This assistance is available only for the primary consumer connection. If under the age of 60, the subscriber may not be a dependent for federal income tax purposes (i.e., not listed as a dependent on another’s 1040 tax form).

In order to qualify for Consumer Service Assistance, the subscriber (ACS billing party) must receive assistance from one of the following programs.

• Adult Public Assistance
• Alaska Temporary Assistance Program (ATAP)
• Bureau of Indian Affairs (BIA) General Assistance
• Federal Public Housing Assistance / Section 8 Programs
• Food Stamps
• Head Start Programs (under income qualifying eligibility provision only)
• Low-Income Home Energy Assistance Programs
• Medicaid
• National School Lunch Program (free meals program only)
• Supplemental Security Income (SSI)
• Tribally Administered Temporary Assistance for Needy Families (TANF)
• Households with income at or below 135% of Federal Poverty Guidelines

ACS also offers Lifeline services for your Wireless phone.


To apply for Lifeline for your Local or Wireless service, download, print, complete, and submit the following form:

ACS Local Service Assistance & Tribal Telephone Assistance Form

In Microsoft Word format (74kb)
In Adobe® Acrobat© Reader format (26kb)

Document viewing requires the use of Adobe® Acrobat© Reader. If you do not have Acrobat Reader installed on your workstation, you may obtain the latest version for free from the Adobe® web site http://www.adobe.com.