| Thank you for choosing ACS Local service. This detailed web page will walk you through all of the information included on your ACS bill. |
| 1. | Account Number and
Invoice Date
Your ACS account number and the date of your invoice. |  |
| 2. | Summary of Account Charges
The total amount for each billed category. |
| 3. | Balance Outstanding
Any remaining unpaid balance from prior months. |
| 4. | Total Amount Due
Current balance due to ACS. This may include a balance from the previous month(s) that is past due. |
| 5. | News You Can Use
ACS uses this section each month to communicate important information and/or product updates. |
| 6. | Automatic or Credit Card Payment Setup
ACS offers a convenient way for you to mail in a credit card payment or sign up for ACS auto-pay™. |
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| 7. | Payment Detail
All payments and adjustments that occurred during the billing period. |  |
| If you have the High-Speed Internet Bundle you will see: |
| 8. | Summary of ACS
Bundled Services
Detail of services included in the High-Speed Internet Bundle and the goVocal™ Bundle if applicable. These will be full month charges only. |
| 9. | Additional Monthly Services
Any other services not included in the High-Speed Internet Bundle including prorated charges (partial month charges and credits) if applicable due to any changes you may have made to your account during the billing cycle. |
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| If you have Local Service you will see: |  |
| 10. | ACS Local Service
If you do not have the High-Speed Internet Bundle, your monthly recurring charges will be listed here. |
| If you have either the High-Speed Internet Bundle or Local Service you will see: |
| 11. | Taxes & Other User Fees
Applicable local, state, and federal taxes, fees, and surcharges will be listed here. These may vary depending on location. A full explanation can be found by visiting www.acsalaska.com in the Local section. |
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| If you have the High-Speed Internet Bundle or an ACS Long Distance plan you will see: |  |
| 12. | ACS Long Distance Call Summary by Plan and Number
Summary of your long distance plan usage. |
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| You may also see the following additional statement items: |  |
| 13. | One Time Charges
Charges for activating your account or for changes made during the last billing period. |
| 14. | Additional Information
Information regarding changes made to your current long distance carrier during this billing period. |
| 15. | Detail for Your Address
Call detail for long distance, directory assistance, and operator assisted calls. |
| Please refer to the back of your bill for important contact information including some store locations, phone numbers and our website. |